National Database and Registration Authority (NADRA) introduced a modernized system to quickly address rare complaints from its stakeholders.
The authority said the central system, dedicated to resolving issues efficiently, ensured swift action within a maximum of 7 days.
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NADRA encouraged the persons with any concerns related to their services, facilities, or procedures to submit complaints conveniently through their online web portal or by getting out to the helpline.
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The association show off a dedicated team available 24/7 to provide help to those looking for resolution.
