British Airways Partnerships with AirPortr; Customers can Walk Through Security Bag-free

muzzamil mehboobWeb Editor

18th Jul, 2021. 11:44 am
British Airways Partnerships with AirPortr

British Airways and AirPortr have partnered up to provide additional quick bag drop locations at Heathrow Terminal 5.

Customers will be able to drop off their bags quickly and securely at the Heathrow Express train platforms, allowing them to go bag-free directly through security.

Before being picked from the reclaim at their destination, the team seals, secures, and checks in bags for customers’ flights.

Customers can also choose to book luggage collections from their home address, from £19.

This service allows travellers to check in their belongings with a vetted delivery driver from the comfort of their own homes.

Once collected, AirPortr guarantees that baggage is sealed and tracked throughout the delivery process.

Passengers can track their luggage online from the time it leaves their front door or the key access points of Terminal 5 until it is loaded onto the plane.

Customers who use the services get digital bag tag receipts as well.

Tom Stevens, British Airways director of customer experience, said: “Ahead of July 19th, we have been busy investigating and trialling ways to ensure that we can offer our customers the smoothest journey through the airport possible.

“We believe this contactless initiative with AirPortr allows our customers to avoid baggage check-in queues and move through the airport without the hassle of carrying luggage, as well as offering the reassurance that we are doing everything we can to ensure the safe delivery of their bags from doorstep to destination.”

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