SECP introduces WhatsApp support service
ISLAMABAD: The Securities and Exchange Commission of Pakistan (SECP), to promptly respond to the public queries regarding incorporation of companies, has introduced its WhatsApp channel for business care, a statement said.
The WhatsApp helpline number is a first-of-its-kind service in Pakistan’s public sector, it added.
The WhatsApp service can be accessed by saving the helpline number “03069365625” and then starting a conversation with the SECP WhatsApp.
The users will have a more streamlined experience, as this service will provide immediate responses to their queries on the Company Registration, companies search through name and incorporation number and fee calculator, it said.
The facility of Live Chat with the Business Centre officer is also provided that will enable the users to exchange messages, voice notes, documents, images for complete support and solution.
This is part of the SECP’s ongoing efforts to provide convenience to the general public regarding the provision of information.
The commission is also planning to add more avenues to the business care solution by integrating its e-Services system with the new features that will enable the users to check status of their e-Services cases and provide the facility to lodge and check status of their complaints from the WhatsApp platform, it added.
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