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President Alvi directs Slic to pay over Rs1.6 million to deceased policyholders’ families

President Alvi directs Slic to pay over Rs1.6 million to deceased policyholders’ families

President Alvi directs Slic to pay over Rs1.6 million to deceased policyholders’ families

President of Pakistan Dr Arif Alvi. Image: File

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ISLAMABAD: President Dr Arif Alvi has rejected four separate representations, filed by the State Life Insurance Corporation (SLIC) against the decisions of the Federal Ombudsman, ordering it to pay a collective amount of over Rs1.6 million to the families of the deceased life insurance policyholders.

The corporation had refused to pay the amount assured in the life insurance policy on the flimsy ground, saying that the insured persons did not deliberately disclose their pre-insurance ailments at the time of obtaining the policy.

The president upheld the decision of the Wafaqi Mohtasib and ordered that Slic must fulfill its contractual obligations and pay the policy, besides reporting compliance to the Ombudsman within 30 days.

As per the details, Shakeel Zafar Khan, Muhammad Nawaz, Ghulam Yaseen, and Tanveer Hussain had obtained life insurance policies from Slic for the sums assured of Rs700,000, Rs500,000, Rs210,000, and Rs200,000, respectively.

Subsequently, the insurance policyholders expired and their families filed separate insurance claims, which were repudiated by Slic on the ground that the deceased policyholders had pre-insurance ailments, which they had concealed at the time of obtaining the policies.

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Feeling aggrieved, the family members of the policyholders approached Wafaqi Mohtasib to seek justice.

The complainants contended that the deceased persons had no pre-insurance diseases and the insurance claims had been rejected unjustifiably.

The Wafaqi Mohtasib, having investigated the cases, said that the onus to prove that the policyholders suffered from some disease before obtaining the policy and willfully hid the facts from the insurance agency rested upon the Slic.

It also said that the insurance agency must present evidence regarding the existence of alleged pre-insurance ailments and its knowledge on the part of the policyholders.

The Mohtasib observed that in the instant cases, the agency has failed to present any evidence or diagnostic assessment to corroborate the claim of Slic.

It said the fact that all four field officers of the agency had categorically declared that the deceased were healthy at the time of the issuance of the policy.

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The Mohtasib; therefore, ordered Slic to fulfil its contractual obligations by making payments of the full policy claims to the complainants, besides asking Slic to look into its procedures for the issuance of medical and non-medical policies so that the claims of good health or otherwise were duly filtered at the proposal stage.

Later, the Slic filed four separate representations with the president against the decisions of the Mohtasib.

The president upheld the decisions of the Wafaqi Mohtasib and referred to Section 80 of the Insurance Ordinance, 2000, which provides that no policy claim after two years from the date it was effected may be called into question on the ground that a statement made in the proposal for insurance or in any report of a medical officer was inaccurate or false.

He also said the documents produced by Slic pertained to post-insurance ailments and no document had been presented, which proved the existence of disease at the time of obtaining the policy.

The president also quoted a decision of the Lahore High Court, which rejected hypertension, diabetes, and mellitus as exceptional reasons for rejection of insurance claims.

The court, in its decision, had held that the majority of the people suffering from such ailments, by remaining more careful in their lifetime, lived either for decades or longer than the people not having such diseases; therefore, the concealment of such diseases could not be termed as done fraudulently.

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The president in his decisions wrote that in view of the facts of the cases, the maladministration on the part of the agency stood established; therefore, the representations of Slic were rejected.

“Slic must report compliance to the learned Ombudsman within 30 days,” the president added.

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