Punjab Government to introduce AI-Powered Chatbot App for Citizen Assistance

Punjab Government to introduce AI-Powered Chatbot App for Citizen Assistance

Punjab Government to introduce AI-Powered Chatbot App for Citizen Assistance
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The Punjab government is planning to launch a new mobile app with a chatbot to help citizens with legal advice. The Punjab Information Technology Board has got the green light to develop this app, which will start by focusing on assisting women and children. Later, it might expand to cover more areas after further government approval.

The goal of this app is to make it easier for people to get legal guidance. Instead of going to government offices, they can get help from home with just a tap. This will be especially useful for women who find it hard to leave home due to household responsibilities. The app aims to ensure they can access legal support conveniently.

Also read: How to Use WhatsApp Meta AI Chatbot? Check Details

Besides helping women and children, the app will also benefit the general public by providing quick access to legal advice on various issues. Whether someone has a legal question or needs guidance in a specific situation, the chatbot will give prompt answers.

To make this possible, the Department of Law has given the PITB a list of common legal questions and answers. These will be integrated into the chatbot system so users can get instant help, such as finding a missing child or understanding their rights.

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Overall, this app is a big step forward in making legal assistance more accessible to everyone in Punjab. It promises to be a useful tool for resolving legal matters quickly and efficiently, all without the need to visit government offices in person.

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