The Pakistan Telecommunications Authority (PTA) has introduced a new automatic ‘Lost and Stolen Device System’ (LSDS) to block stolen, lost and snatched mobile phones.
A press release issued by PTA said that the new system would be helpful for users who want to block their mobile phone in case it is stolen, snatched or lost.
According to the press release, users can also apply to PTA to block the IMEI number of such mobiles to prevent possible misuse of their mobiles.
LSDS is an automated system and integrated with PTA’s Device Identification, Registration and Blocking System (#DIRBS). The stolen mobile phone will be blocked within 24 hours of reporting after necessary verification.
— PTA (@PTAofficialpk) April 7, 2021
According to the PTA, LSDS is an automated system and the system is integrated with the Pakistan Telecommunication Authority’s Device Identification and Blocking System (DIRBS).
The press release further said that the stolen mobile phone will be blocked within 24 hours after the registration of the complaint and necessary verification.
It added that users can apply to PTA to block phone calls through the Online Complaint Management System (CMS) on the PTA website.
Customers can also contact the PTA Consumer Support Center (CSC) toll-free number 55055-0800 for more information.
According to the PTA, a number should be provided to the applicant after successful registration of the phone blocking application, while in case of finding a lost phone, the complainant has to follow the same procedure for blocking through CMS.
The stolen, snatched and lost mobile phone was being blocked or unblocked by PTA’s toll-free number, website or CPLC Karachi. However, these resources will not be available for these services once the new system is introduced.