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Rise of AI Digital Colleagues Threatens ‘Safe’ Jobs

Rise of AI Digital Colleagues Threatens ‘Safe’ Jobs

Rise of AI Digital Colleagues Threatens ‘Safe’ Jobs

Rise of AI Digital Colleagues Threatens ‘Safe’ Jobs

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  • AI may replace millions in knowledge jobs.
  • Long-term trends signal AI’s growing impact.
  • The fate of white-collar jobs depends on societal choices.
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AI-powered digital workers are poised to automate knowledge-work jobs, potentially displacing millions of employees.

This is according to a report by The Brookings Institution, which found that “the exposure curve is upward-sloping,” meaning that people in higher-echelon, professional positions are the workers most at threat of replacement by AI.

One of the first AI-powered digital workers to hit the market is “Ava,” created by San Francisco-based startup Artisan AI. Ava is designed to automate the job of a sales representative, and she can reportedly “build a knowledge base, and with that information, create prospects.”

The Brookings Institution’s Mark Muro warns that the threat to knowledge-work jobs is “not somebody else’s problem now, it’s an issue for the white-collar office worker who is firmly in the middle class.”

Stanford University professor Erik Brynjolfsson says that “we’re still at the beginning” when it comes to AI integration into the workplace, and that “we ain’t seen nothing yet – this is just the first wave” of AI integration into the economy.

Brynjolfsson also says that “the typical company has 15,000 to 20,000 distinct tasks carried out by employees, and software can run through and see where the biggest opportunity for automation lies.”

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Given the potential benefits to businesses, knowledge workers likely should carry some degree of concern regarding their jobs.

Muro says that “part of the intense interest and concern is that this isn’t somebody else’s problem now, it’s an issue for the white-collar office worker who is firmly in the middle class.”

Whether the white-collar workforce is diminished by AI technologies will, ultimately, be a societal choice. Workers will need to have a say in how AI is introduced and used in particular industries – and hopefully, that can lead to better outcomes for everyone.

What does this mean for the future of work?

It is clear that AI is going to have a profound impact on the future of work. Jobs that were once thought to be safe from automation are now at risk. This is likely to lead to significant job losses and social upheaval.

However, it is also possible that AI could create new jobs and opportunities. AI could automate many repetitive and mundane tasks, allowing humans to focus on more creative and fulfilling work.

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Ultimately, the impact of AI on the future of work will depend on how we choose to use it. We need to carefully consider the potential benefits and risks of AI, and we need to develop policies that ensure that AI is used in a way that benefits everyone.

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