Heathrow Airport: ‘Enormous luggage carpet’ after baggage system issue

Heathrow Airport: ‘Enormous luggage carpet’ after baggage system issue

Heathrow Airport: ‘Enormous luggage carpet’ after baggage system issue

Heathrow Airport: ‘Enormous luggage carpet’ after baggage system issue

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  • The aviation industry has struggled to meet post-pandemic demand.
  • Some passengers who departed the country yesterday from Heathrow’s Terminal 2 did not receive their bags at their final destination.
  • This was due to a ‘technical fault’ with the luggage system at the terminal.
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After laying off too many personnel during the Covid lockdowns, the aviation industry has struggled to meet post-pandemic demand.

Some passengers who departed the country yesterday from Heathrow’s Terminal 2 did not receive their bags at their final destination.

This was due to a ‘technical fault’ with the luggage system at the terminal.

There’s a “crazy pile of suitcases filling the pavement like a gigantic luggage carpet,” according to the report.

Read more: Heathrow airport eyes fresh loss despite recovery

Staff were attempting to wrap bags around lettered poles, but it appeared that they had their job cut out for them.

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Some travelers said they were told they wouldn’t collect their luggage for two days when they arrived at the terminal.

‘But I’m climbing Kilimanjaro tomorrow, and I need all my equipment,’ one man was overheard stating.

Heathrow has stated that the problem has been fixed, while it is still working with airlines to reconnect travelers with their bags who flew out of Terminal 2.

‘We apologize for any inconvenience this has caused passengers,’ stated a spokeswoman.

Read more: Heathrow Airport to be reopened for travel by Virgin Atlantic

It comes after the government asked travel companies to give passengers advance notice rather than cancelling flights on the day of departure.

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A unified letter to the entire industry was written by the Department of Transportation and the Civil Aviation Authority.

‘We believe it is critical that each airline re-evaluates its plans for the remainder of the summer season until the end of September in order to produce a timetable that can be delivered,’ they stated.

Read more: Storm Eunice: Thousands watch Big Jet TV’s livestream as planes land at Heathrow

 

 

 

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