Health trust that saw abuse faces NHS intervention

• Mental health trust that mistreated patients to be placed in special measures.
• Recovery Support Program will be beneficial (RSP) for the Edenfield Centre in Prestwich, Bury.
• Investigation found a “toxic culture of humiliation, verbal abuse, and bullying”.

A mental health trust that operates a facility where patients were mistreated will be subject to the strongest level of involvement, according to NHS England.

At the Edenfield Centre in Prestwich, Bury, a investigation discovered a “toxic culture of humiliation, verbal abuse, and bullying.”

The chairman of the Greater Manchester Mental Health NHS Foundation Trust (GMMH) has made his departure known.

According to NHS England, the Recovery Support Program will be beneficial (RSP).

Patients were put at risk, according to the investigation of the center, which was broadcast in September.

While some of the patients were receiving care faced lengthy seclusions in tiny, empty rooms, staff were caught on camera using restraint inappropriately, cursing at and abusing patients.

Following the broadcast, the trust’s formal disciplinary processes resulted in the termination or suspension of some employees.

Rupert Nichols, the departing chairman of GMMH, earlier stated that the organization was dealing with “major issues” as a result of “inexcusable behavior” within the unit.

NHS England’s chief operating officer Sir David Sloman stated in a letter to Mr. Nichols and CEO Neil Thwaite, which was obtained by the media, that the RSP, which has replaced its previous special measures scheme, provides a “collaborative, system-focused approach for supporting those providers and systems with the toughest challenges.”

According to him, NHS England would give the trust “intense support” to help it achieve the necessary adjustments, most notably by hiring an improvement director.

He added that in addition to commissioning an independent study, the organization will also look into the trust’s services’ deficiencies and its “failure to raise issues.”

The decision, he added, “is not a reflection of all those people who have worked so diligently for patients,” but rather “an chance for us to work together to establish better and more sustainable services.”

He stated that GMMH will receive a “support package” that will involve the deployment of a “multi-disciplinary team,” with a senior NHS director in charge of overall management and coordination of the strategy.

A GMMH official stated that the board “welcomed” the independent investigation and was “dedicated to providing the finest quality care.”

The study, according to the statement, will “provide some clarity and reassurance to people we care for, and the public, regarding the ongoing safety of the services we deliver.”

“We will engage openly and thoroughly with this work,” they added.

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