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Air India: The airline’s humiliating urination scandal

Air India: The airline’s humiliating urination scandal

Air India: The airline’s humiliating urination scandal

Air India: The airline’s humiliating urination scandal

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  • In India, the news caused widespread outrage and criticism of Air India’s handling of the situation.
  • The man was detained.
  • Additionally, he lost his employment at US bank Wells Fargo.
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A intoxicated guy is accused of urinating on an elderly woman aboard one of Tata Sons’ aircraft, and the company’s CEO has voiced his “anguish” over the unsavoury episode.

The event happened at the end of November on a flight operated by Tata’s Air India. However, the woman finally complained about it last week, at which point it was reported.

In India, the news caused widespread outrage and criticism of Air India’s handling of the situation.

Over the weekend, the man was detained.

Additionally, he lost his employment at US bank Wells Fargo.

Tata Sons chairman N Chandrasekaran said in a statement that the airline could have responded more quickly.

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“We will evaluate and fix every procedure to stop or handle any incidences of such unruly nature”

After Air India CEO Campbell Wilson expressed “regret” and “sorrow” over the suffering of its passengers as a result of “the condemnable behaviour of their co-passengers,” he made his statement the next day.

On November 26, the event happened in the business class cabin of an aircraft from New York to New Delhi. The accused Shankar Mishra is accused of being intoxicated when he peed on a 72-year-old female passenger.

The following day, the woman complained to Mr. Chandrasekharan that “my clothes, shoes, and purse were entirely wet in pee.”

The woman claimed that when she requested a different seat, the crew informed her that none were available and handed her a little seat that was being used by employees instead. The crew allegedly also brought the man to her, according to her- against her wishes – so he could apologies.

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The woman described the flight as the most “traumatic” of her life, and said that the airline only issued her a partial refund of her ticket.

Sugata Bhattacharjee, a US physician who was seated next to Mr. Mishra on the aircraft, backed up her claims.

He admitted to writing a letter of protest to Air India on the day of the incident, but it “went nowhere,” according to news outlet NDTV.

Following the event, Air India established an internal committee to look into the Mr. Mishra allegation.

It issued him a 30-day temporary travel ban two weeks later; when the news of the ban’s imposition first became public, people were outraged, among other things, by its duration.

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On December 28, the airline formally reported the event to the authorities at the behest of the woman’s family.

It delivered a report to India’s aviation watchdog, the Directorate General of Civil Aviation, a week later (DGCA). The flight’s officials and crew received notifications from the DGCA last week for failing to follow the agency’s guidelines for dealing with an irate passenger onboard. The crew’s behaviour has been described as “unprofessional” as well.

A pilot and four members of the cabin crew have now been removed from Air India’s roster.

CEO Campbell Wilson promised a strong reporting system for disruptive behaviour on Air India in his remarks.

In a statement released on Friday, Wells Fargo stated that it had fired Mr. Mishra and “was cooperating with law enforcement.”

On Saturday, Mr. Mishra was detained in Bengaluru and accused with crimes like as sexual harassment and public indiscretion. After being transported to Delhi, he appeared before a local court, where he was sentenced to 14 days of judicial detention.

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Prior to his arrest, Mr. Mishra gave a statement through his attorney in which he claimed that two days after the incident, he had the woman’s bags and clothing cleaned.

The statement read, “The lady’s persistent concern was only with respect to the sufficient compensation being given by the Airline for which she has submitted a later complaint on December 20, 2022.

“The comments recorded before the inquiry committee by the cabin crew demonstrate that there was no eyewitness to the incident and all remarks are purely hearsay evidence,” it continued.

The statement further stated that the accused “has complete faith in the country’s justice system and would assist with the inquiry process.”

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