KARACHI: Pakistan Telecommunication Company Limited (PTCL) has signed a strategic contract with Whale Cloud Technology to transform its critical charging and billing platform, a statement said on Thursday.

PTCL & Ufone acting chief executive officer & Group chief financial officer Nadeem Khan and Whale Cloud Technology South Asia president Chen XiaoWei signed the contract during a ceremony held at PTCL headquarters, Islamabad.

This has marked a significant step towards PTCL’s efforts to deliver enhanced user experience to its valued customers. The initiative would also serve as a key enabler for offering the much-needed flexibility to fixed broadband consumers and corporate customers, by extending enhanced billing and invoicing options of their choice.

Khan said: “PTCL with its focus on offering customer centric solutions is investing in the upgrade of its billing solution, to provide state-of-the-art services to its customers. We are glad to partner with Whale Cloud Technology on this strategic initiative, which is one of the leading suppliers in Business Support Systems domain in key markets globally.”

XiaoWei said: “We are greatly honored for the confidence that PTCL has bestowed upon us, by selecting Whale Cloud Technology for this transformation journey. This would positively impact the customer value chain and we shall endeavor to exceed PTCL’s expectation in serving their customers better.”