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Uber begun to display destination information to drivers in order to minimize cancellations

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In India, Uber has begun revealing trip destinations to drivers, allowing them to select whether or not to take the ride.

The new policy is intended to alleviate passenger fears about driver cancellation after learning the destination of their journey. Earnings for long-distance pick-ups have also been added by the cab aggregator, allowing drivers to accept travel requests even if the rider is not close.

Furthermore, Uber has vowed to begin paying drivers on a daily basis – from Monday through Thursday. The fresh announcements, however, have not yet thrilled driver associations.

To address concerns about driver cancellations after knowing the trip destination, Uber has stated that it has begun presenting trip destinations to drivers in order for them to make an educated decision.

The functionality is already available in 20 cities and will be introduced to the remaining ones in the future. There is, however, a catch. It is not available to all drivers.

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Uber said that the upfront destination feature is available for drivers who “meet a predefined trip acceptance threshold.”

Shaik Salauddin, Founder State President (Telangana) of Telangana Gig and Platform Workers Union (TGPWU) and National General Secretary of Indian Federation of App Based Transport Workers (IFAT), said that the feature kicks in only when a driver completes five trips.

“The stipulation for completion of rides for accessing the information on the upcoming ride should be removed,” he said while responding to Uber’s updates in a press statement.

The union leader also mentioned that if drivers did not accept the incoming ride, their ratings would be affected negatively.

“With back-to-back rides being pushed on the drivers to accept even before the current ride ends has been creating a nightmare situation for the drivers,” Salauddin said.

The feature is essentially aimed to help riders get cabs even when the demand is high and the availability of cabs is low in a particular area.

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