KARACHI: The Federal Board of Revenue has established a Program Management Unit (PMU) to oversee the implementation of the National Faceless Centre and the country’s new tax operating model, according to a notification issued July 14.
The PMU will exist until the nationwide rollout of the NFC is complete or until dissolved by the board, the notification said.
The unit will be led by a BS-20 officer from the Inland Revenue Service, designated by the board. It will also include a director of operations, an additional director for technology, the chief revenue domain officer of the Pakistan Revenue Automation Ltd., and the CEO of PRAL as an ex-officio member.
The PMU director may co-opt other officers or technical experts for specific workstreams with board approval.
The unit is responsible for day-to-day management of the NFC implementation, including coordination across all FBR wings, PRAL and other stakeholders. It will maintain the Integrated Implementation Plan, monitor program milestones and key performance indicators, and manage phase gate approvals.
Other duties include coordinating officer postings to NFC wings, maintaining a compliance register for higher courts, establishing a data protection workstream, and preparing the PMU charter and standard operating procedures.
The PMU director will report directly to the member for administration and human resources. A monthly performance report must be submitted to the chairman by the 10th of each month, and a formal 90-day phase review report must be submitted within seven days of each review.
The director has direct access to the chairman for urgent escalations without prior reference through other channels.
All FBR members are required to assist the PMU as a matter of utmost priority, the notification stated.
















