WhatsApp has rolled out an exciting feature – carts – for its users through which shopping on the platform will get easier.
The popular messaging application has rolled out carts feature to make shopping on WhatsApp even easier.
According to the details, WhatsApp’s official Twitter handle has informed: “”Just browse a catalog, select the items you want and send the order as one message to the business. Happy shopping!”
Right in time for the holiday season, we’re starting to roll out carts to make shopping on WhatsApp even easier. Just browse a catalog, select the items you want and send the order as one message to the business. Happy shopping! pic.twitter.com/xstn1J1FqU
— WhatsApp (@WhatsApp) December 8, 2020
This new and amazing feature will allow users to go into a chat window for any business contact and click the shopping option in the top right corner of the window.
We're making shopping on WhatsApp even easier. Now you can easily discover something you'd like to buy from your favorite business by tapping on the new shopping button at the top of chats. pic.twitter.com/lHn0M1NhM5
— WhatsApp (@WhatsApp) November 10, 2020
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Below is the procedure mentioned for both Android and iOS users:
How to place an order (Android)
When you are visiting a business’ catalog on WhatsApp, you can use the MESSAGE BUSINESS to start a conversation or use the ADD TO CART button if you’re ready to place an order.
Adding products to cart
- Open WhatsApp.
- Go to your chat or business profile of the business you’d like to order from.
- Tap on the shopping button icon to access their catalog.
- Then browse through the products you’d like to order.
- Tap on the products you like.
- Tap ADD TO CART on product if you’d like to order.
- Alternatively, you can also tap MESSAGE BUSINESS if you’d like to ask a specific question.
Editing your cart
- Tap VIEW CART to see all the products added to your cart.
- Tap ADD MORE if you wish to navigate back to the catalog to continue adding more products.
- You can also edit quantity for each product.
Placing an order
- Once you’ve successfully updated your cart, you can send it to the seller as a WhatsApp message.
- Once sent, you will be able to see the details of your order by tapping on the VIEW CART button in your chat window.
- You can also edit the message before sending your cart to the seller.
How to place an order (iOS)
Adding products to WhatsApp Carts
- Open WhatsApp.
- Open your chat or business profile of the business you’d like to order from.
- Tap on the shopping button icon listed next to the business name to access their catalog.
- Once the catalog opens, browse through the products you’d like to order.
- Tap on the product you like.
- Tap Add to Cart on products you’d like to order.
- Alternatively, you can also tap on Message Business if you’d like to message the business about the product query.
Editing your cart
- Tap on the cart icon to see all the products added to your cart.
- Tap Add more if you wish to navigate back to the catalog to continue adding more products.
- You can also edit the quantity for each product added to your cart.
Placing an order
- Once you’ve successfully updated your cart, tap the send icon to send your cart to the seller as a WhatsApp message.
- Once sent, you will be able to see the details of your order by tapping on the View cart button in your chat window with the seller.
“If you’d like to inquire about multiple items listed in a seller’s catalog, you can add all of them to your cart and send your inquiry in a single message. An order isn’t final until confirmed by the seller,” the FAQ adds.
