FTO and FBR Launch Facilitation Desk for Taxpayers’ Assistance

In collaboration with the Federal Board of Revenue (FBR), the Federal Tax Ombudsman (FTO) has launched a dedicated Facilitation Desk at its headquarters to assist taxpayers in hardships with filing of returns .This initiative, aimed at easing the tax return process, comes as the deadline for filing has been extended to October 14th.

The Facilitation Desk, established today, will assist taxpayers with issues such as password retrieval and other issues with tax return filing on the FBR website. Trained FBR officials will be available to offer hands-on support to tax filers.

Please note that queries will only be addressed in person at the FTO Secretariat in Islamabad—no assistance will be provided via phone calls. The FTO encourages all taxpayers to visit the desk for any filing assistance.

The FTO office remains committed to facilitating taxpayers and looks forward to resolving their tax related issues.

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