E-Challan: Government Launches System to Cancel Wrongly Issued Fines

A new online system has been launched to help citizens cancel wrong or duplicate e-challans from home. Through this service, people can apply for cancellation using their mobile phones or computers without visiting the Punjab Safe Cities Authority (PSCA) office or standing in long queues.

The PSCA explained that if someone receives more than one challan for the same traffic violation because of a technical issue, they can submit a request online. To cancel the challan, citizens need to visit the PSCA e-challan portal, enter their ID card and vehicle registration numbers, click on the review option, and briefly describe their issue, such as receiving two challans for the same date and time.

Officials said this new system will make it easier to handle complaints quickly and reduce the workload on offices. It will also help remove incorrect or duplicate challans more efficiently. To further assist the public, the PSCA has introduced a “Public Safety” mobile app, available for both Android and iOS users, where citizens can check their challans and submit review or cancellation requests.

Meanwhile, the Karachi Traffic Police have announced new steps to encourage people to pay e-challan fines on time. According to reports, those who receive an e-challan for the first time will not have to pay the fine if they submit a written apology. For a second violation, paying the fine within 14 days will earn a 50 percent discount.

However, all fines must be paid within 21 days, after which the full amount will apply. For example, a motorcyclist fined Rs 5,000 for jumping a signal will only need to pay Rs 2,500 if payment is made within two weeks. Authorities said that anyone who pays within the 14-day period will get the discount.