Facebook is tightening down on bogus reviews

• Facebook is tightening down on bogus user reviews on business sites.
• Users who submit poor reviews in order to earn refunds or other freebies are protected.
• Repeat offenders’ Facebook accounts may be suspended or banned.

Facebook is tightening down on bogus user reviews on business sites. To address this prevalent problem, the firm has amended its Community Feedback policy.

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While the FB has always taken steps to address potentially harmful reviews, the new policy codifies existing guidelines.

People who submit bogus poor reviews in order to earn refunds or other freebies from a business that wants to delight its consumers are protected by FB’s new restrictions, which are also designed to address incentivized reviews.

This concerns businesses paying random people to write too good (and sometimes unclear) evaluations on their profiles. This, I’m presuming, also applies to any (really true) negative reviews that businesses pay people to change.

Other reviews that may be removed include those that have nothing to do with the business in question, include graphic or inappropriate content, or are just spammy.

Read more: Meta goodbye the Facebook ticker

If a consumer or business breaks one of these criteria, The FB says it will remove the questionable review, deny companies access to product tags and listings, and restrict or prohibit “access to any or all Meta goods or features.” Repeat offenders’ Facebook accounts may be suspended or banned.

Earlier, after a decade of trading as Facebook, the social media giant is shedding the last vestige of its old corporate avatar as it begins trading under the ticker symbol ‘META’ on Thursday.

Meta Platforms Inc rebranded from its eponymous social networking platform in October 2021, betting that the metaverse, a shared virtual realm, will succeed mobile internet.