A global pandemic, COVID-19 has restricted us to our homes. Many people haven’t seen their family and friends in weeks so WhatsApp has become their core source communication. This uncertain time has encouraged everyone to talk to their doctors, teachers and other isolated loved ones. Therefore, this is the reason why your messages and calls on the social outlet are end-to-end encrypted automatically. The step was taken to protect your conversations with anyone.
Over time, the private message service has taken many steps to improve user communication experience. It had set limits on forwarded messages. This practice lowered the forward messaging to 25% globally. Although forward messages aren’t all bad, at times it can be helpful. People share memes, information, reflection quotes, or funny videos, etc to stay entertained and informed. But, at the same time, there is a risk for the spread of misinformation which can be dangerous.
Considering the current crisis, any sort of false information can overwhelm people. WhatsApp believes it’s necessary to control the spread of these messages and consider the platform as a place for personal communication.
It is pertinent to mention that the team of WhatsApp is working closely with NGOs, government and World Health Organization along with 20 national health ministry’s to ensure the spread of accurate and useful information.